Australia Travel DocumentsApplication Assistance
We help travelers correctly prepare and submit Australian eVisas, ETAs, arrival cards and digital travel cards — reviewed by a real person before anything is lodged.
***Private service — not affiliated with the government
Arrival Card Types
Choose the appropriate Australia Arrival Card based on your travel purpose. Each card type has specific conditions regarding validity, entry, and permitted activities.
Tourist Arrival Card
- •Purpose: Tourism, visiting friends or family
- •Validity: Up to 30 days
- •Entry type: Single entry
Business Arrival Card
- •Purpose: Business meetings, conferences
- •Validity: Up to 30 days
- •Entry type: Single entry
Transit Arrival Card
- •Purpose: Transit through Australia
- •Validity: Up to 72 hours
- •Entry type: Single entry
How It Works
Apply for your Australia travel document in three simple steps. Our team supports you at every stage.
Fill Form
Fill out the application with the required information from your passport. Most travellers finish in under seven minutes.
Make an Online Payment
Pay securely by card. A trained agent then checks names, dates and photo quality against the Australian requirements before anything is lodged.
Receive by Email
Once your application is approved, your document is sent directly to the email address on file, ready to save and show at the gate.
What to expect once you submit
Standard timeline
Most applications are prepared and returned within 2–5 business days. Priority and Concierge tiers move faster.
Email delivery
Your document arrives as a PDF from support@gotraveldoc.com. If it isn't in your inbox, check the spam or promotions folder first.
Fast corrections
If a border officer or the portal flags something, our team can amend and re-lodge in most cases without starting over.
What we'll need from you
Getting this right at upload time saves the most days downstream.
- Passport valid for at least six months beyond your planned departure from Australia.
- Full colour scan or photograph of the biodata page — all four corners visible.
- Sharp, evenly lit image with no glare, no fingers over the text, no crops.
- File under 5 MB, saved as JPG, PNG or PDF at 300 dpi or better.
Great scan
- · Flat lay on plain background
- · Even daylight, no shadow
- · Every corner and MRZ visible
Rejected scan
- · Angled shot with warped text
- · Flash glare across the photo
- · Fingers or edges cropped out
Small details, fewer bad surprises
Expert pre-submission review
A trained agent walks through your file line by line, catching the small mismatches border systems reject.
Multilingual support
Ask questions in English, Spanish, French, Portuguese or Mandarin and a human writes back in the same language.
Re-upload help
If your passport scan isn't quite there, we tell you exactly what to change and re-check the new image for free.
Secure payments
Card details are handled by PCI-compliant processors and never touch our servers, in transit or at rest.
Status updates
You get progress emails at every checkpoint, so you're never guessing whether your file is moving forward.
Delivery confirmation
Once the final document lands in your inbox, we follow up to confirm you can open, save and show it at the gate.
Doing it yourself vs TravelDoc
You can absolutely do this yourself. Here's what changes if you don't.
Pricing Plans
Choose the service level that fits your travel needs. All plans include secure processing and step-by-step guidance.
Basic
Best for travellers who want standard assistance.
- Application form review
- Standard processing support
- Email confirmation after submission
- Regular processing time
Priority
Ideal for travellers who need faster handling.
- Everything in Basic
- Priority application review
- Error checks before submission
- Status update notifications
- Priority email support
Premium
Full support and dedicated expert review.
- Everything in Priority
- Dedicated expert review
- Re-upload support if corrections are required
- Personalised assistance
- Priority email & chat support
Reminder: TravelDoc fees pay for our review and preparation work. Where an official Australian Government fee applies, it's charged separately and remains payable to the government.
What people say after they land
"I filled the form on a Tuesday morning and had my ETA back before dinner Thursday. The reviewer even caught a typo on my middle name."
"Booking for my parents from Vietnam was the easy part — TravelDoc handled the passport photos going back and forth without any fuss."
"Honestly worth it just to not deal with the portal. I asked one weird question late at night and had a real answer by breakfast."
"They flagged that my passport was too close to expiry and told me exactly what to do. Would have found out at check-in otherwise."
Answers to the things travellers ask most
Ready to apply?
Start your Australia travel document application today through our secure online form. It takes less than 5 minutes.
***Private service — not affiliated with the Australian Government. Official channels may be available directly.